March 30th marked the end of my four year journey with Santander Consumer USA. Looking back, there were many challenges faced and difficult decisions made. Likewise, I’ve shared in the victories and enjoyed collaboration while influencing a challenging culture. Where we failed, we learned. Where we succeeded, we shared with all. And each time, my team was there and did their job.
I wish I could say it was all me, but it wasn’t. I had great leader who took time to mentor and coach. I had a peer that was both grounding and supportive. And I had a group of guys who cared as much as I did. Each time, we grew as a team, focused and determined to deliver amazing service.
To my former team and SC colleagues, let me leave you with these words by Ed Marx, “Insignificance is not my calling. Nor is it yours.” Do not coast, do embrace challengers, give credit to the team, build villages, not castles, love when you want to hate, people first, and serve, not be served.